SITXHRM001 – Project Page 1 of 7
Coach others in job skills
Assessment: – Project
Context and Conditions of Assessment
This assessment will ensure that the elements, performance criteria, performance
evidence and knowledge evidence required and conditions are adhered to
demonstrate competency in this unit assessment task.
• Read the assessment carefully before commencing.
• This is an open book assessment and will be conducted at Macallan College.
• Your Assessor will use the assessment criteria in this document and will
provide feedback / comment.
• You must answer all the questions in the assessment tasks in your own
• Your Trainer / Assessor will inform you of the due date for this assessment
• Your Assessor will grade as either S – Satisfactory or NS – Not Satisfactory
for the assessment. In all cases your Assessor will provide you with feedback.
• Only when all assessment tasks have been graded as S – Satisfactory you will
be deemed C – Competent in the final result of the unit of competency; if you
do not satisfactorily complete all the assessment tasks you will be deemed
NYC – Not Yet Competent.
• If the evidence is graded as NS – Not Satisfactory you will be required to resubmit the evidence. In this case, you will be provided with clear and
constructive feedback based on the assessment decision so that they can
improve your skills / knowledge prior to reassessment.
• Where a ‘NS – Not Satisfactory’ judgement is made, you will be given
guidance on steps to take to improve your performance and provided the
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opportunity to resubmit evidence to demonstrate competence. The assessor
will determine and discuss the reasons for NS – Not satisfactory on any of the
criteria and will assess you through a different method of assessment e.g.
verbal/oral questioning, problem solving exercises.
• You will be notified within 10 working days of undertaking an assessment of
their result in achieving competency
o If a student does not complete the assessment, they should notify their
trainer as to why they did not complete the assessment and if due to
illness, a medical certificate must be produced. “This process is
detailed more in the “Training and Assessment Policy and Procedure”
o In the above scenario, student will be given an opportunity for
reassessment within 5 working days with no reassessment fee
o Students who are deemed to be Not Yet Competent (NYC) will be
provided with information identifying the areas in which they failed to
achieve competency. Students will then have the opportunity to repeat
the assessment task within 5 working days of notification with no
reassessment fee charged.
o If a student is deemed NYC in the reassessment or if the student did
not approach the MACALLAN COLLEGE within five working days with
a valid reason for not availing themselves of the reassessment
opportunity, then those students will be given a final chance to re-sit the
assessment and will be charged at $200.00.
o After this no further reassessment attempt will be provided to the
student and the student will be required to repeat the whole unit with full
fee for the unit as per the fees policy of the MACALLAN COLLEGE.
The student will be made aware of the impact of repeating the unit may
have on their student visa.
o If a student is found to be cheating or plagiarising their assessment, a
$200.00 reassessment fee will be charged for reassessing the
assessment within 5 working days.
o If the student is found to be plagiarising or cheating again after
conclusion of the Intervention meeting with the Course Co-ordinator,
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the matter will be referred to the CEO / Operation Manager which may
result in the suspension or cancellation of their enrolment
o The MACALLAN COLLEGE has intervention strategies, including
student support services available to enable students to complete
qualification in the expected time frame. Students at risk of not
completing within this time frame are identified as early as possible and
an intervention strategy is put in place.
Macallan College will ensure access to:
• Commercial Kitchen Simulated Environment
• Workplace procedures and instructions relating to safe work practices
• Workplace safety and emergency evacuation procedures
• Hazardous chemicals and dangerous goods information
• Safety materials and equipment relevant to an Commercial Kitchen
• Fire safety equipment First Aid equipment and relevant stock
• Documents for recording workplace safety, accidents and incidents.
Assessment Decision Making Rules
Your assessor will assess the evidence submitted for the following elements,
performance criteria, performance evidence and knowledge evidence to confirm that
the student evidence submitted demonstrates validity, sufficiency, authenticity and
confirms current skills and knowledge relevant to the unit of competency.
Your assessor will be looking for the following in this assessment task: –
• Prepare for on-the-job coaching.
• Coach colleagues on-the-job.
• Follow-up coaching.
• communication techniques suitable to a workplace training context
• objectives and scope of the coaching
• factors which impact need for coaching:
o direction from colleagues
o own observation and workplace experience
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o request for coaching from colleagues to be coached
• key principles of training:
o listening to trainee explanation
o observing and evaluating trainee demonstration
o providing feedback
• legislative work health and safety and hygiene requirements
• possible causes of performance problems or difficulties:
o breakdown in communication
o inappropriate circumstances for coaching
o insufficient opportunity to practice
o language or cultural barriers
o shyness or lack of confidence.
Part – A
1. You are required to identify the coaching needs for 4 different colleagues in
preparation for the practical coaching sessions in Assessment 2, where you
will be observed delivering these to the identified colleagues.
1. Answer to the questions in a new word document.
2. Keep simple formatting with 12pt Arial and single line spacing.
3. Upload file to the drop box provided with a name containing your student ID
and unit code such as MACXXXX_SITXHRM001.
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Below is a template of table you can use to answer:
|Coaching Candidate 1|
|Reason for Coaching:|
|How was the need for coaching identified?|
|Which specific coaching needs were discussed with the colleague in need of |
|Description of task(s) to be coached:|
|WHS and legal requirements for each task identified:|
|Potential gaps in WHS provisions which must be adhered to/trained before |
coaching can begin:
|Session Plan 1 completed with details and attached|
2. Complete the corresponding “Coaching Session” Plans with duration of no
more than 15 minutes for each session, and attach these for each
task/colleague to be coached. You can use the template given below:
Coaching Session Template:
|Date: _________ |
|Time: _________||Duration: ____________||Location:|
Coaching Session 1 (maximum Duration 15 minutes)
|Training Objective |
(What is to be
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|Demonstration and |
Part – B
1. How will you deal with, and accordingly overcome, the following
performance problems or difficulties by providing applied examples or
a. Breakdown in communication
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b. Inappropriate circumstances for coaching
c. Insufficient opportunity to practise
d. Language or cultural barriers
e. Shyness or lack of confidence
2. How will you ensure that your colleagues will be able to apply the learnt
skills to other tasks or situations and how can you provide for this? Provide
examples for each task you have delivered in your 4 coaching sessions.
3. How will you provide for ongoing coaching processes, given that you work
in a very busy establishment?