critical awareness of knowledge issues


1 Introduction
2 Course Learning Outcomes
3 Program Learning Outcomes
4 QFEmiratesLevel 9
5 CoreLife Skills
6 Assessment
7 Recommended Reading
A Assessment Cover Sheet
B Assessment Discussion Form
C QFEmiratesDescriptors
  1. Introduction

Welcome to Summative Assessment 2 of Operations Management, a part of your Master of Business Administration Program. This individual assessment enables the students to critically appraise the trends in Operation Management and its implications to the organizational practices.

  1. Course Learning Outcomes:

In this assessment, you should be able to:

CLO 2. Demonstrate a critical awareness of knowledge issues in operations management and operations strategy as the basis for original thinking (P3, P6, KN3, SK1, SK5, AR1, SD2)

CLO 3. Critically apply advanced skills required in research, analysis, evaluation of complex ideas, information, concepts and/or activities related to operations management (P4, P5, KN1, SK3, AR3, RC1)

  1. Program Learning Outcomes:

The Course Learning Outcomes (CLOs) indicated above are mapped to your overall (MBA) Program Learning Outcomes (PLOs). This assessment tests your achievement in the program with reference to the following PLOs:

PLO3: Experiment with multiple theories and functional perspectives for

the interpretation of comprehensive challenges to the business environment

PLO4: Select appropriate research instruments to address domestic factors and drivers in the global context

PLO5: Combine relevant theoretical advances with functional business skills to construct timely and informed decisions

PLO6: Defend arguments using effective teamwork; value diverse perspectives and skills; and deploy a variety of roles to accomplish team goals

  1. QFEmirates Level 9:

Please see Annex C for the detailed description.

KN = Knowledge : KN1, KN2, KN3

SK = Skill : SK1, SK2, SK3, SK4, SK5

AR = Autonomy & Responsibility : AR1, AR2, AR3 RC = Role in Context : RC1, RC2

SD = Self-Development : SD2, SD3

  1. CoreLife Skills

The assessment will test the acquisition by the student of Core Life Skill (CLS) indicated by the CAA within the teaching framework of the overall course. CLS acquired on this course are the following:

Information(CLS1) : Collecting, analysing, organising and applying information in a given context

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Communication(CLS2) : Communicating information, concepts and ideas


Solving(CLS5) : Solving problems including using mathematical ideas and techniques

  1. Assessment

Individual Report Assessment Requirement:

  1. Introduction:

Carefully read the attached case “LOCATION, LOCATION, LOCATION- WINNING SITE SELECTION PROPOSALS” which highlights some of the saliant Operations Management differences between the two retails giants.

  1. Assessment Questions:

1- Critically analyse the importance of “Location Selection” in operations management as discussed in the paper: LOCATION, LOCATION- WINNING SITE SELECTION PROPOSALS.

(CLO 2 – 10 marks)

2- Critically assess the criteria that are mentioned in the paper for the selection of the Location.

(CLO 2 – 15 marks)

3- Synthesize your findings and provide your insights by proposing “weights” for a selected list of criteria that you would choose for the selection of a location for a business of your choice.

(CLO 3 – 15 marks)

Requirements Requirement
Descriptors Weight 6.2.1 6.2.2 6.2.3 Marks
CS-D1 Investigates the case in-depth, and withinitscontext 15% 2 2 1 6
CS-D2 The report analyses and appraises theproblemsandissuespresentedinthecase 20% 1 3 2 8
CS-D3 Thereportrelatestothetaughtconceptsandtheories. 25% 4 5 5 10
CS-D4 The report proposes suitablerecommendationsandconclusion 30% 2 3 6 12
CS-D5 Thereportdemonstratesclear,logicalandsequentialarrangementofparagraphs. 10% 1 2 1 4
AssessmentMarks 100% 10 15 15 40
  1. Terms of Reference


  1. Introduction: Situation Analysis, aim & objectives
  2. Appraise your reviews / analysis of the importance of location selection in operations management.
  3. Critically assess the criteria discussed in the paper for the selection of a location differences and their importance for the company operations.
  4. Provide your synthesis on the subject by applying the same concept on an example of your choice.
  5. Report conclusion
  1. Assessment Report Format:
    1. Your report must be written in MSWORD (not hand written). Minimum 2000 words, include Figure/Table No. for any diagram/images/screen shots where applicable.
    2. One (electronic) copy to be submitted on LMS. Please use a front sheet (Annex B), clearly stating your student ID & names on the cover page. All documents should include a page footer showing the page number and written in Times New Roman 12 point, with 1-line spacing.
    3. All relevant reference and citation must be appropriately included
    4. Include a blank assessment discussion form (Annex C).
    5. Your document must be submitted as a MsWord .DOC with the filename <YourStudentID>CAssessment2-OPS6310-S-SU2020-Title>.doc
    6. Upload your Assessment documentation through TurnItIn via LMS.
  2. TurnItIn Plagiarism Reminder:
    1. Word processed documents must follow all the guidelines and submitted into a TurnItIn folder within Moodle not later than theduedate. TurnItIn has a 24hours response time.
    2. Your submission is subject to P418 Academic Integrity Policy icy on assessment duplication. Otherwise, make the necessary changes and resubmit before the due date
    3. Moodle records the date and time of each submission via the digital drop-box. This date and time will be used to determine whether work has been submitted after the deadline.
    4. You are reminded that it is your responsibility to read and understand the University regulations regarding assessment. Your attention is directed to the regulations regarding assessment in the Student’s Handbook of Regulations (available from the University website), and in particular to its guidanceonplagiarism.

Assessment Rubric:

Descriptor 10088(A,A-) 8780(B+,B) 7974(B-,C+) 7073(C,C-) 69-41(F) 40(F)
Investigatesthe The report clearlyand The report The report partially The report The report The report failsto
casein-depth,and effectivelyappraises satisfactorilyexpresses expresses the vaguely poorly express the purpose
withinitscontext. the purpose of the the purpose of the purpose of the expresses the expresses the of the assessment
Weight – 15% assessment tasks and assessment tasks and assessment tasks purpose of the purpose of the tasks and lacks focus
addresses them in a addresses them and addresses some assessment tasks assessment throughout.
direct and succinct adequately. of them. and addresses tasks and does
manner. some of them. not address
most of them.
Thereport The report The report The report The report The report The report
analysesand demonstrates a demonstrates a demonstrates a demonstrates demonstrates demonstrates a lack
appraisesthe thorough satisfactory partial limited poor of understanding and
problemsand understanding and In- understanding and understanding and understanding understanding inadequateanalysis
issuespresented depth analysis of all analysis of most of the superficiallyanalyses with vague and incomplete of the issues
inthecase. problemsandissues issues presented in the the issues presented analysis of the analysis of the presented in the
Weight – 20% presented in the case. case. in the case. issues presented issues case.
in the case. presented in
the case.
Thereportrelates The report effectively The report satisfactorily The report partially The report The report The report lacksthe
to thetaught relates to relevant relates to most of the relates to most of the vaguelyrelates poorlyrelates to relevant taught
conceptsand taught concepts and relevant taught concepts relevant taught to some of the the relevant concepts and
theories. theories. Reveals high and theories. Indicates concepts and theories. relevant taught taught concepts theories and has little
Weight – 25% degree of critical satisfactorycritical Shows limitedcritical concepts and and theories. ornothingto do with
thinking. thinking and reasoning. thinking and theories. Most Demonstrates the arguments.
reasoning. ideas are vague lack of critical
with little thinking and
evidence of reasoning.
critical thinking.
The reportproposes suitablerecommendationsandconclusion. Weight – 30% The report proposes effective and meaningfulrecommendations. Conclusions effectivelyreflect the content of the report. The report proposes satisfactoryrecommendations. Conclusions satisfactorily reflect the content of the report. The report proposes some relevantrecommendations. Conclusions reflect the content of the report in a general manner. The report proposes mundanerecommendation s. Conclusions are vague. The report provides poorrecommendatio ns and inadequateconclusions. The report lacksrecommendations and conclusions.
Thereport The report is The report is composed The written text The written text The report Unacceptable
demonstrates composed in a logical in a logicaland demonstrates a demonstrates an demonstrates a arrangement of
clear,logicaland andsequential sequentialmanner, sequential arrangementof confusing paragraphs. Great
sequential manner, which aids which aids the arrangement of paragraphs but arrangement of number of spelling
arrangementof the readers understanding of the paragraphs, which not in a logical or paragraphs. and/or grammar
paragraphs. understanding. ideas presented. aid the reader’s sequential The lack of mistakes, errors in
Weight – 10% Basically freefrom Contains minorerrors understanding the manner. organization punctuation and/or
grammatical, spelling in spelling, grammar, ideas presented. Noticeable makes it formatting.
and/or formatting sentence structure but Minorspelling and spelling and difficult for a
errors that do not has limited interference grammar mistakes grammar reader to
interfere with with comprehension. and/or inappropriate mistakes and/or understand the
comprehension. formatting. inappropriate ideas
formatting. presented.
Instructor Name and Signature: Date:

7 Assessment Marking Scheme:

Percentage Letter Code Points
93 – 100 A 4.00
88 – 92 A – 3.67
84 – 87 B + 3.33
80 – 83 B 3.00
77 – 79 B – 2.67
74 – 76 C + 2.33
72 – 73 C 2.00
70 – 71 C- 1.67
Lessthan 70 F 0.00
  1. RecommendedReading(Guideline)

Text Books:

Slack, N., Brandon-Jones, A. & Johnston, R., 2016, Operations Management, Pearson, (8th Edition), ISBN- 13: 978129209867

Additional Resources:

Ahmed Khamis al Naqbi, R., Bin MD Yusoff, R., & Binti Ismail, F. (2018). Supply Chain integration andSustainable supply chain performance: A case of Manufacturing firms from UAE. International Journal ofEngineering&Technology, 7(4.7), 424.

Manikas, I., Sundarakani, B., & John, J. V. (2017). Analysis of operational efficiency of a meat processingsupplychain: A case study from the UAE. Agricultural Economics Review, 18(2), 60-76.

Olsen, T. L., & Tomlin, B. (2020). Industry 4.0: Opportunities and challenges for operations management.ManufacturingandService Operations Management, 22(1), 113–122.

P, A., & M. Patil, M. (2018). A Review on Data Analytics for Supply Chain Management: A Case study.InternationalJournal of InformationEngineeringandElectronicBusiness, 10(5), 30–39.

Raut, R. D., Mangla, S. K., Narwane, V. S., Gardas, B. B., Priyadarshinee, P., & Narkhede, B. E. (2019).Linking big data analytics and operational sustainability practices for sustainable business management.Journal ofCleanerProduction, 224, 10–24.

Shumpei,I.,&Mihail,M.(2018).Linkingcontinuousimprovementtomanufacturingperformance.Benchmarking, 25(5), 1319-1332.

Blunck,E.,&Werthmann,H.(2017).Industry4.0Anopportunitytorealizesustainablemanufacturinganditspotential for a circulareconomy.Dubrovnik: UniversityofDubrovnik.

Gölzer, P., & Fritzsche, A. (2017). Data-driven operations management: organisational implications ofthe digital transformation in industrial practice. Production Planning and Control, 28(16), 1332–1343.

Khalili, J., & Alinezhad, A. (2018). Performance evaluation in green supply chain using BSC, DEA and datamining.International Journalof SupplyandOperationsManagement,5(2),182-191.

Madhani,P.M.(2015).Demandchainmanagement:Enhancingcustomerlifetimevaluethroughintegrationofmarketingandsupplychainmanagement.IUP Journal ofBusinessStrategy,12(3),7-26.

Zakaria,M.N.,AlMamun,A.,Nawi,N.B.C.,&Razak,R.C.(2016).ServiceOperationsPracticeandPerformanceofLocalAuthoritiesinMalaysia.TheJournal ofDevelopingAreas,50(5),423-430.

Useful Link:Not limited to the following operations-for-2020